MIT Sloan Management Review

MIT Sloan Management Review hired me as a backend developer to engineer a sophisticated B2B eCommerce engine for their publication. The goal was to modernize their corporate offering by building a custom bridge between their payment processor (Stripe) and their content entitlement engine (Piano). This system needed to support "block" groups of subscribers with tiered pricing, a feature not natively supported by their existing platform. Additionally, I implemented robust server-side analytics to ensure data accuracy for high-value transactions.

Challenges

The project required solving complex architectural problems involving third-party integrations:

  • Corporate Subscription Gaps: The existing platform, Piano, excelled at individual subscriptions but lacked the logic to handle corporate "Block" memberships and seat management.
  • Complex Billing Tiers: MIT SMR needed to sell tiered access (e.g., 50 vs. 100 seats) with dynamic pricing and automated renewal logic that standard plugins could not support.
  • Data Accuracy: Reliance on client-side tracking meant that ad-blockers and privacy filters were creating discrepancies in revenue reporting and attribution.

    Solutions

    Custom Corporate Billing Engine

  • Engineered a custom B2B application that acts as middleware between Stripe and Piano.
  • Built a bespoke checkout flow using Stripe APIs to handle high-value corporate transactions, including multi-seat tiers and proration, independent of the standard B2C flow.
  • Developed automated provisioning logic that listens for successful Stripe payments and immediately interacts with the Piano API to generate and distribute group licenses, eliminating manual data entry.

    Server-Side Analytics & Data Warehousing

  • Implemented server-side logging to send transaction data directly from the server to a BigQuery data warehouse.
  • Moved analytics logic to the server side to ensure 100% data accuracy for high-value conversions, effectively bypassing browser ad-blockers.
  • Configured a direct pipeline where lead generation data is sanitized and stored immediately in the data warehouse for advanced reporting.

    Results

    Through these backend enhancements, MIT Sloan Review achieved:

  • A fully automated Corporate Subscription revenue stream, allowing companies to self-serve purchase and manage employee access.
  • Complete operational efficiency by eliminating the need for manual account provisioning and invoicing.
  • A centralized, owned data warehouse that provides a single source of truth for revenue and subscriber behavior, unaffected by third-party cookie deprecation.